Technology

20 percent say AI has taken over parts of their job: Survey

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by Sophie Brams - 04/10/26 10:32 PM ET

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by Sophie Brams - 04/10/26 10:32 PM ET

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More than one in four Americans who use artificial intelligence at work said it has replaced some of their daily tasks, as a new survey shows more employees are turning to the technology in everyday life.

The Epoch AI/Ipsos survey released Thursday found that half of U.S. adults reported using AI tools in the past week.

There was a nearly even split of employed users who said they use it at least as much for work as for personal tasks and those who reported primarily personal use, at 51 percent and 47.1 percent, respectively, according to the survey.

The findings also pointed to a shift in how the technology is impacting workflows among those who regularly use it.

More than a quarter of employed users, 27 percent, said AI has automated some of their existing tasks, such as summarizing a document, compared to nearly 68 percent who said it has not.

Some employees reported doing new tasks because of AI, such as data analysis that would ordinarily require coding knowledge. Roughly 21 percent of respondents reported task augmentation, while nearly 73.6 percent did not.

The survey also found that workers were more likely to use AI when offered a paid subscription by their employer.

The share of users who reported using the tools at least as much for work as for personal tasks went from 58 percent among self-paying subscribers to 76 percent for those with an employer-provided subscription. A little more than one-third of free-tier users said the same.

Microsoft Copilot, which comes bundled with Microsoft’s suite of productivity tools and cloud-based services, was the most-used AI tool among employed U.S. adults for work, according to the survey. OpenAI’s ChatGPT and Google Gemini rounded out the top three.

The Epoch AI/Ipsos poll was conducted from March 3-5, among 2,021 U.S. adults.

The polling comes amid debate over whether states or the federal government should be responsible for regulating AI, as lawmakers race to craft rules around the rapidly evolving industry.

Several states have enacted AI laws centered on consumer protection and data privacy in the absence of congressional action, to the dismay of tech companies and President Trump.

The Trump administration has pushed for a federal framework, arguing that a patchwork of state legislation could hamper innovation and undermine America’s position in the global AI race.

Billionaire Elon Musk’s artificial intelligence company, xAI, sued Colorado this week, seeking to block enforcement of a state law that requires developers of “high-risk” systems to protect consumers against “algorithmic discrimination” in education, employment, housing and other sectors.

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